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5 Tips for Choosing an AMS System: Insights from Reggie Henry, ASAE

May 1st, 2023 By Chris Laskey As associations grow and expand their membership base, managing member data can become a daunting task. That’s where AMS (Association Management System) software comes in – it can help associations manage their membership data, events, and other functions. But how do you choose the right AMS system for your association? During the ASAE Demo Days introduction, Reggie Henry, Chief Information and Performance Excellence Officer at ASAE, shared his insights on how to choose an AMS system that works best for your organization.  1. Outline your requirements and prioritize them  Before you start evaluating AMS systems, it’s important to outline your requirements. What do you need the AMS system to do? What features are essential, and what are nice-to-haves? Once you have a list of requirements, prioritize them. This will help you focus on the most important features when evaluating different AMS systems.  2. Develop a script for your demos  When evaluating different AMS systems, it’s important to have a consistent approach. One way to do this is to develop a script for your demos. This script should be based on the priority of your requirements. For example, if online transactions are a top priority, make sure you allow enough time in the script to explore this feature. This will help you compare different AMS systems more effectively.    3. Consider your members’ needs  AMS systems are designed to help you manage your relationship with your members. It’s important to consider your members’ needs when evaluating different AMS systems. What features will help your members get the most value from your association? For example, if your members attend conferences, they may want to be able to connect with other attendees from their area. Make sure the AMS system you choose can support these needs.    4. Minimize customizations  Customizations can be tempting, but they can also be a double-edged sword. While they can help you tailor the AMS system to your specific needs, they can also make it harder to upgrade the software in the future. In general, it’s best to minimize customizations and stick to the out-of-the-box functionality as much as possible. This will make it easier to upgrade the software and avoid costly customizations.  5. Focus on what gets done, not how it’s done  Finally, it’s important to focus on what gets done, not how it’s done. Don’t get bogged down in the details of how a particular feature works. Instead, focus on the end result – does the feature help you achieve your goals? Too often, associations get caught up in the minutiae of how things are done and end up with over-customized software that is hard to maintain. Instead, focus on the big picture and choose an AMS system that helps you achieve your goals.  In conclusion, choosing the right AMS system can be a complex process. However, by outlining your requirements, developing a script for your demos, considering your members’ needs, minimizing customizations, and focusing on what gets done, you can make an informed decision that will help your association manage its membership data more effectively.   Selecting the right AMS can be an overwhelming process. We’re here for you! Need more information? Look at Altai’s Buyers Guide for in-depth guidance, information, tips, and tricks on making an informed decision on selecting your association’s next AMS.   

Five Reasons Associations choose Altai and Microsoft Dynamics 365

February 15th, 2023 By Admin   Association Management Systems (AMS) have been a staple of the industry for many years, providing organizations with a centralized platform for managing member data, events, finances, and more. However, traditional AMS platforms are often limited in their capabilities and struggle to keep pace with the evolving needs of modern associations. That’s where Altai Systems comes in. As an AMS platform built in Dynamics 365, Altai Systems is revolutionizing how associations manage their operations. In this blog, we’ll explore a few key differences between Altai Systems and traditional AMS platforms and why Altai Systems is the future of association management.   Flexibility and Scalability  Altai Systems is an app within Dynamics 365. This provides associations with a highly flexible and scalable platform that can easily be customized to meet the unique needs of each association. With Altai Systems, associations can add new features, integrations, and configurations as they grow. This can all be done while remaining on the upgrade path and without being held back by rigid and inflexible systems. Seamless Integration with Other Technologies    One of the biggest challenges with traditional AMS platforms is integration with other systems and tools. Since Altai Systems is a Dynamics 365 application, it works seamlessly with other Microsoft technologies, such as Office 365, Teams, and SharePoint, as well as integrates easily with third-party tools such as marketing automation platforms and payment gateways. This allows associations to streamline their operations and work more efficiently. Intuitive User Experience Altai Systems is designed to be user-friendly, with a modern and intuitive interface that makes it easy for users to access the information and tools they need. This not only saves time but also reduces the risk of errors and improves the overall user experience. Improved Data Management   Altai Systems includes robust data management capabilities, with a centralized database that can store and manage all member information in one place. This makes it easier to access and analyze data, streamline processes, and make data-driven decisions.  In conclusion, Altai Systems is a Dynamics 365 AMS that offers associations a flexible, scalable, and integrated solution for managing their operations. With Altai Systems, associations can improve their member experience, work more efficiently, and make data-driven decisions that drive growth and success. Don’t settle for a traditional AMS – upgrade to Altai Systems and experience the future of association management today. 

The Pros and Cons of the RFP process

  September 29th, 2022 By Chris Laskey In our recent joint Webinar, Altai’s Beth Power and Achurch Consulting Tammy Marko came together for a roundtable discussion on the RFP process. In today’s Market, countless Association Management Software (AMS) vendors are each promising to deliver the best solution for your organization. Navigating your way through selecting a new vendor can be daunting. Hearing the truth about the process from industry experts can help you better prepare and move forward with this process.   What is an RFP?   An association that is searching for new AMS software may issue a Request for Proposal (RFP) to each prospective AMS vendor. What are your system considerations? What needs are being unmet by your current AMS? An RFP can help you answer these questions. Typically, an RFP includes:    Background Information    Detailed description and goals of the project   Specific Requirements of Project (Budget, Systems, Materials)  Project timeline and deadline   Project deliverables, specifications, and questions    Evaluation criteria of RFPS   The document outlines what the organization is looking to achieve with its new software. Along with this, the RFP asks for detailed information on the perspective vendor’s systems ability to meet requirements. An RFP can help an organization understand the strengths and weaknesses of its organization while providing a framework for managing the selection of new software.    Do You Even Need an RFP?    RFPs allow associations to create and understand their feature assessment list to inform the selection process. The featured assessment could be from how you do events to changing address types, it is one of the most important aspects of an RFP. So, whether it is in the traditional term of an RFP, you still need to determine what your basic guard rails of what you are looking for in an AMS are.    While not all associations require an RFP, many require it under association policy. From a consulting perspective, RFPs are always encouraged to better understand needs. A detailed RFP can be leveraged in the discovery period because a lot of the legwork is already done! Along with this, RFP can help with understanding what anticipated costs might look like. Whichever way you proceed, make sure to check your by-laws to ensure that the decisions you are making align with them    Should You Use a Consultant?    The role of a consultant can address many different facets of the RFP process. Think of a consultant as an extension of your staff, they are here to help you and make your life easier. Consultants can:   Help walk you through the process.    Maybe you haven’t selected a new AMS in a long time –or maybe ever! Consultants can help you navigate your way through this process all the way to the down selecting process.    Save your association time.   Consultants know that staff are already busy with their job responsibilities. A consultant taking charge of time-consuming tasks such as writing the RFP and responding to vendors will allow more time for staff to be focused on day-to-day operations.    Understand your association from a technological perspective.   Consultants can help Identify where your challenges are, what your needs are, and other higher-level requirements.    Going Into an RFP…   Communication is essential when beginning the RFP process. Selecting an AMS is not just an IT selection. A new AMS affects every department of an organization therefore It’s important to consider everyone who plays a role in your organization. It’s important to consider who is going to be responsible for making the decision. Talk with your team before to understand:    What features you are looking for   Your pain points- and how a new AMS could help.   What your customers and staff are asking for    Focus on a core team consisting of liaisons from each of the functional areas of your organization. Ensure that the team stays part of the process, don’t be afraid to lean on them on every part of the process. Engage with staff and volunteers throughout the process.    A new AMS system can change many aspects of your organization structure, make sure to engage staff involved throughout the process to alleviate stress.     How to Construct a Good RFP   Here’s the thing: we all know that most systems are going to address the basic responsibilities of an AMS. While checking the boxes is important, asking too generic questions isn’t necessarily going to narrow down the selection of your vendor.    Instead of asking Generic Yes/No questions, asking how or why can help you better distinguish vendors from another. Along with this, Tell the vendor why you need specific functionality to help the vendor distinguish YOU from other clients.    Tip: Write the narrative or scenario that you need to be solved by an AMS. Not only does this frame the conversation, but also can be used in the future for the Vendor for user stories.   Comparing Apples to Oranges    So, you got your RFP responses back. What now? Comparing vendors can be tricky and can sometimes feel like comparing apples to oranges.    When reviewing an RFP response, if you don’t have the specific details of how a vendor will achieve what you want them to- It’s okay. If you feel confident in their ability to achieve your goals, it is perfectly okay to proceed with them.    So, What’s Next?   Demos   After the RFP process, you’ve narrowed down your selections to the vendors that best fit your needs. Next is the demo phase of selecting new CRM software for your organization. Until the very end of the process, it’s essential to have your core team a part of the whole process, including demos.      Scorecards   Using scorecards when comparing vendors throughout the entire RFP process can be helpful. While using a data-driven approach narrowing down the selection can certainly be effective.    Down selecting    After seeing all the demos, using your scorecards and other selection methods you will be able to narrow down your selection to your finalists. Having a thorough discussion with your core team will allow you to determine what vendor will suit

Top 10 Ten Reasons Why Associations are Switching to Altai Systems

Since 2007, Altai Systems has been focused on association management software. Today we believe the historical AMS is too limiting and associations are best served using robust association-specific functionality built within the Microsoft 365 business platform. This means the tools you’ll use to manage your association allow you access to some of the best business tools available AND allow you the flexibility to incorporate technology you’re already using and love, directly into that platform. This provides your association not only what’s important and necessary, but it also goes beyond the traditional AMS to offer greater access to data, better reporting, enhanced member personalization, and access to the best collaboration technology available.   With that in mind let’s dive into our TOP 10 REASONS ASSOCIATIONS ARE SWITCHING TO ALTAI SYSTEMS.  The Business Platform that Meets Your Needs Today and Tomorrow  Microsoft’s cloud is used by > 95% of Fortune 500 companies. Using Microsoft’s platform and infrastructure as our backbone allows us to leverage features ranging from infrastructure to accounting software (ERPs) to office software in addition to the association-specific features Altai has built that you would expect: dues, non-dues, events & meetings, marketing, full credentialing, donations, eCommerce, etc. And with automation, Business Intelligence, and artificial intelligence – the sky’s the limit!  What makes the system especially enticing is the ability to tailor the system to meet your unique needs. Not through costly customizations, but through thoughtful configuration. By working with you, we have a process in place that will make your implementation turn-key and through low code/no code, the power of the system is in the hands of the passionate user as your needs evolve.  A Member Portal That Fits Any CMS  Altai’s Web Portal modules are more than a place for members to access personalized content. They are CMS-agnostic modules that empower two-way data anywhere you have access to your members or stakeholders.  With or without a logged-in state, our modules grant responsively designed flexibility where content, commerce, and community come together.   It’s the People That Get You There  Obviously, we want to sell you the wonders of an association system built within Microsoft Dynamics. But a recent study by Third Coast Consulting shows the type of software implemented has less of an impact on the success of implementation than the people you’re working with. We’re confident in our software – and confident in our process. Our process, our ease at integrating within the Microsoft 365 universe, and our ability to look ahead for you are what we’re bringing to the table to make sure you succeed.   Security (Data, Physical, Backups, GDPR, etc.)  Stop worrying about the above and let experts do it. Microsoft has thousands of experts working 24/7 to make sure you are not exposed. (Exposed to mistakes, oversights, foreign governments, hackers, etc.) Microsoft spends $1 billion on security each year.  They monitor 7 trillion cyber events a day. If you are thinking about backups, GDPR, data integrity, etc., you can now stop. With Microsoft, you can know your data is safe.  Microsoft has a team of thousands of developers continually working to make Dynamics 365 and its ecosystem better. This amounts to more development, enhancement, and innovation than all the traditional AMS vendors and platforms combined. Dynamics 365 has a proven track record of protecting its clients’ investment in CRM by delivering innovative new technology and functionality while preserving upgradeability. Since the Altai product is built within the Microsoft Dynamics 365 platform, our solution upgrades when they upgrade.  Depth of Support Want to be an expert in Microsoft Dynamics 365, or just want to find answers when you need them? With easy online access to training documentation, videos, courses, and direct support from Altai, the choice is yours. Microsoft Dynamics 365 also has more than 3 million users of CRM around the world and there are hundreds of self-maintained user communities, blogs, and forums.   Business Process Automation  Business Process Automation (BPA) sounds complicated, but really it’s all about making your job easier. One of the primary areas of value that Altai brings to your organization is using the various tools within Microsoft Dynamics 365 to streamline your operations, so staff can do more member-facing and revenue-generating tasks.   For example, your membership and the credentialing system can be designed for specific job and security roles. Process-driven forms can guide staff through data entry, form-based business rules can drive actions to happen automatically, and workflows can run processes for you either on-demand or automatically. Using this functionality requires no programming and can be used by your organization with little to no additional reliance on Altai.  AMS Implementations take too long.   A small implementation of a true CRM can take 6 months.  .  Altai has reduced that to a couple of months using survey automation and the Azure Platform to automate the setup and data conversion.   The benefit of this automation is less cost, time, stress, and risk!  We converted ANSI’s membership from iMIS to CMR in 45 days.  We converted FCA’s entire AMS system and brought them live in 13 weeks. Artificial Intelligence Capabilities   Artificial intelligence.   AI exists throughout the platform.  Whether it is a reminder to call a member back because you have not heard from them in a while or asking the AI engine to tell you why community activity is down or leveraging the AI engine to tell you what leads to focus on, it is all there at your fingertips.    Click here for an AI for sales demonstration.  Microsoft is the leader in AI for business.  The AI team has a separate R&D budget of $5 billion/year. Microsoft recently took the #1 spot on some of the most prominent AI leader boards. In fact, one of those leader boards is hosted by Salesforce.  Mobile Accessibility Work from anywhere on almost any mobile device including iPad/iPhone, Android, and other platforms. Because Microsoft Dynamics 365 CRM has native mobile functionality, Altai can help you make even custom forms mobile compatible.  Altai also enables you to get closer to your members and make commerce easy for your members via mobile devices. We’re long past the days of mobile responsiveness being optional. We ensure your website interactions are too.   Better Marketing Tools Associations today face more competition and have even more pressure to show value to their members. Altai, built within Microsoft Dynamics 365, is designed to capture knowledge about a member to better market to and service them. We allow your organization to:  Personalize messaging based on both member demographics and interests  Understand who your most engaged members are  Learn which products are generating the most revenue  Know which services are considered the most valuable  View

Platform v Product and Selecting the Last AMS You’ll Ever Need

Your First Step What to do when you’re considering cutting your losses and selecting a new AMS? The first step should be to analyze the strengths, weaknesses, opportunities, and threats of your current solution based on the requirements you have today. Has your AMS been able to bridge the gap between previous and current requirements? If not, there’s a decision to be made in terms of your next solution. There are essentially three approaches to association management solutions: 1) Product, 2) Build v Buy, 3) Platform-based solutions. 1) and 2) are very similar; they’re both a set of tools from one company that comes in a single package, let’s call them a suite, which means each application is designed by the same company. The components in the suite are designed to work together but can never provide the interconnectivity to software applications outside their closed environments. Suites start out with good intentions: lower risk, cost, and the time associated with enabling major functions of an association’s technology. And they’ve developed and commercialized to be everything to everyone; a veritable one-stop shop for multiple, complex, and important components. Inevitably, associations realize that the suites they’ve chosen will never evolve to reach a level of adaptivity that can be extended and scaled. Associations are now at a crossroads: they must start the RFP process all over again, or worse, live with an application suite that is increasingly inflexible. How to Break Out of the Vicious RFP Circle and Love Your AMS On the surface, platform-based solutions may appear similar to suites. They both offer a wide range of features out of the box to provide greater access to your biggest asset: your data. But if you drill down just a bit, you’ll see the difference lies in the inherent openness of the platform. The open nature of a platform will give you the ability to add functionality and capabilities you don’t even know you need yet. Platforms broaden your association’s ecosystem by evolving as your business changes. There are so many good reasons to select a platform-based solution, but one of the primary purposes is to lay the foundation of a technology framework that can be easily extended to add new members, new products, new events – the sky’s the limit – without risk or disruption to the business. Think about the e-commerce framework Amazon built to sell books. Over time and without any disruption to their business, they’ve been able to scale and expand their operations to the degree that you can now find everything from soup to nuts on their site. How many times has Amazon been “down”? The Altai Systems’ AMS is built within the Dynamics 365 platform (the Altai Business Platform), so each module, from Membership to Events, to Finance to eCommerce & Credentialing, and everything in between, taps into all of the cutting technology Microsoft spends billions of dollars developing every year. Would you like to know whether someone with 100+ followers tweets about your association? That’s easy! Create a workflow! As your association grows and requirements arise that have been previously unconsidered, the suite that worked for you once is very likely not working now. And what is it costing you to upgrade and update, to support and maintain, to customize? How long are you waiting for an enhancement because you have a requirement the solution can’t meet? If the goal of your association is stability within a diverse and ever-changing technology and competitive landscape, then either an AMS suite or platform will help you achieve that goal. But if the AMS you’re running today isn’t helping you achieve your strategic vision you need the Altai Business Platform. You’ll restore confidence in your data and free up your staff to create new, exciting revenue streams.   Imagine if the very solution critical to running your association were within reach! Imagine that your association platform solution was so comprehensive, easy to run, and future-proofed that you’d never have to change again. The Altai Business Platform is the last AMS your association will ever need.

Microsoft or Salesforce: What is the Best Platform for Your Association?

[vc_row][vc_column][vc_column_text]Within the Association landscape there are multiple AMS (association management software) solutions. That scope narrows significantly when looking at progressive software models that promote the idea of digital transformation. The two most robust and popular Business Platforms used by associations then comes down to Microsoft Dynamics and Salesforce, but which one is the best?[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text] Growth Comparison Statistics Since 2014, Microsoft has focused on its SaaS business, and business is great. They have grown from a $380B (market cap) to a greater than $800B company in just four years. Most of that growth is attributable to their Business Platform. Some of the more popular components of the platform include: Microsoft Azure Business Cloud – growing at a staggering 75% growth rate Artificial Intelligence (AI) – Microsoft AI and Research has 8,000+ employees working every day to make easy AI available to everyone. (No other company is doing more to make AI easier than Microsoft. No other company is investing more in AI than Microsoft.) Microsoft BOT Service – provides an integrated environment that enables you to build, connect, test, deploy, and manage intelligent bots – all from one place. This initiative alone has over 300,000 developers working with it to continually improve your experience. Microsoft makes many acquisitions each year, and over ¾ of them directly benefit the Dynamics business platform.[/vc_column_text][vc_empty_space height=”20px”][vc_column_text][supsystic-tables id=1][/vc_column_text][vc_empty_space height=”20px”][vc_column_text]Like Microsoft, Salesforce has also grown and is doing a fantastic job. It’s gone from a $60B (market cap) to a $155B company in just 4 years. They, too, have also acquired a few companies. Some of Salesforce’s notable acquisitions include: Heroku – In 2010 they added this platform as a service (PaaS) that enables developers to build, run, and operate applications entirely in the cloud. MuleSoft – In 2018, they added the most widely used integration platform for connecting SaaS & enterprise applications in the cloud and on-premise. Datorama – In 2018, Datorama joined the Salesforce community by bringing AI enhanced marketing to compete with the Azure based Adobe Marketing Cloud.   Platform Summary: Microsoft’s platform is the fastest growing, has the greatest number of business apps and connectors, and is the largest platform available to organizations.  Microsoft is accelerating debt free at a tremendous rate making it very difficult for other platforms to keep pace. Due to its rapid growth – platform connections, integrations, and offerings are always being updated and added. It is also the most affordable, has frequent price drops, and performance increases.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text] Pricing Models Both Salesforce and Microsoft offer varying SaaS pricing models. While it is difficult to compare them exactly the same way, Microsoft is typically 2/3 the overall cost of ownership when looking at equivalent features. The key is to look deeper into initial set up costs, licensing, transactions costs, API costs, feature costs and ROI over the long term. Unlike Salesforce, “Upsell” and “Go Live” cost increases are not part of Microsoft’s plan. Microsoft is generous with licensing and does not halt you like others do if you dip into an unlicensed feature.   Reflected in Dynamics’ price is its robust out of the box functionality and inherit Microsoft integration. When associations are quoted implementation costs of a Dynamics based platform, the costs may initially come in higher than Salesforce. The key is to look deeper at the long-term costs. The cost to add apps is significantly reduced with a Dynamics implementation because so many apps are already included. Salesforce does not have the same number of included apps with its application. While the extensibility of the platform is comparable to Microsoft’s, the cost of implementing the extended functionality will most likely be much higher.   Salesforce offers basic services out of the box, and they have a sizable AppExchange that allows users to easily extend their platform. The apps there are all designed to integrate with the Salesforce platform. What you may not know is that the AppExchange typically adds 25% to the cost of the app. Also, you cannot bypass Salesforce’s AppExchange to purchase your necessary apps from another venue.   Microsoft has 3 “App Stores” (CRM, Azure, Office) with some overlap and thousands of apps. Unlike Salesforce, there are many hundreds of other app stores that allow you to add apps without paying that commission.  In fact, many of the apps in Microsoft’s app stores are free and open source.   To help give you a better understanding of the platforms’ price differences, we have developed the following comparison chart:[/vc_column_text][vc_empty_space height=”20px”][vc_column_text][supsystic-tables id=2][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”20px”][vc_column_text]When viewing a demo in either platform you need to be sure the demo you see is the product you will ultimately get. For example, if the demo is showing you the Lighting Enterprise license but your users are getting a Force.com license that is like test driving a Mercedes S Class and then learning the car you bought was a Toyota Celica. Shameless plug: Altai demos using the team license, and when demoing to the sales team at your organization, we demo using the Customer engagement. Platform Cost Summary:  Microsoft is considered by experts to be approximately 2/3 the overall cost of ownership versus Salesforce. That said it is recommended you do your research when considering licensing for each product.  Beware of licenses that will need to be upgraded on “Go Live” day. When that day comes, it will be too late to shop and negotiate pricing.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Microsoft vs. Salesforce by the Numbers   Both Microsoft Dynamics and Salesforce provide equivalent sales, service, and marketing functionality. Both provide customization data entry form design, easy reporting, social monitoring, app stores, dash-boarding, etc. Companies like Altai have added your necessary features such as membership, events, certification, donation and member commerce to Microsoft Dynamics.   To understand what each company is doing in terms of investments, hiring, and giving, review the chart below:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][supsystic-tables id=3][/vc_column_text][vc_empty_space height=”20px”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Platform Summary:  While Salesforce has grown significantly over the last five years, they can’t touch Microsoft in terms of resources. The financial and technical investments Microsoft makes in their own products and

The Evolution of AMS, CRM, and the Business Platform

[vc_row][vc_column][vc_column_text] In today’s association marketplace, most people in the industry understand the basic functions of an AMS (association management software) solution. At its core it is a database that houses membership, event, and basic accounting data.   Starting in 2005, progressive associations started learning about what the Fortune 500 companies where doing with true CRM systems that Siebel and others were creating.   Organizations wanted to have interconnectivity between their various software’s. They wanted one place where they could get a 360° view of their customers and access their marketing, finance, community, etc. data under one main umbrella. Thus, using CRM (customer resource management) solutions in associations began. Unlike AMS systems who try to retro-fit their software to plug holes created by new software integrations, CRMs were designed from their onset to seamlessly integrate and extend associations’ software capabilities.   Top CRMs Used by Associations Today Today from a CRM perspective, the top two in the association marketplace are Microsoft Dynamics and Salesforce. Both CRMs provide equivalent sales, service, and marketing functionality. They also both provide customizable data entry form design, easy reporting, social monitoring, app stores, dashboarding, etc.   Companies like Altai have added membership, events, certification, donation and member commerce to CRM. Historically, Salesforce was first out with a CRM SaaS solution, and today they have 19% of the market. Since then others have also introduced SaaS models and have captured the rest of the market: Microsoft has 5%, Oracle, SAP, Sugar, HubSpot, Zoho and others have 75% of the market combined.   What is a Business Platform? As technology continues its constant evolution, so too must associations continue to evolve in their approach association management. Today’s progressive organizations need more than just a CRM. They need security from hacking. They need Business Intelligence (BI) to collect, integrate, and analyze complex data. They need global compliance (GDPR, and many others). They need artificial intelligence (AI) to help anticipate their members’ needs. They need multi-channel marketing automation to reach members on every communication platform they are currently using. They need financial management (ERP) for forecasting. Simply put – they need MORE.   Business platforms provide organizations all the same things traditional CRM platforms provide and MORE. They provide, security, BI, AI, ERP, temporary and permanent infrastructures, service management, sales management, identity management, community management, integration management, data quality management, countless extendable apps, etc. The list goes on and on! Arguably the most robust Business Platform is Microsoft Dynamics. Top Platform Facts Approximately one-third (1/3) of organizations worldwide are currently using Office 365. Chances are very high that your organization is using Office 365 right now. If you are, you should know that NO OTHER Business Platform can integrate as seamlessly with Office 365 as Microsoft Dynamics. They are made to go together. Dynamics even appears as an “app” on the Office 365 dashboard. How Do I Know if I Need a Platform? If you are contemplating a digital transformation change, then you need a platform. If you are constantly adding and integrating systems to support ever-growing needs to support your members, then you need a platform. If you have an IT staff that wants to be relevant to today’s marketplace, then you need a platform. If you believe that your needs are beyond supporting simple revenue streams, then you need a platform. If your organization operates more like a current Fortune 500 corporation instead of the typical association business model formed in late 80s and early 90s, then you need a platform.   Do you derive all your revenue from membership, events, products, a few donations, etc.? Is your business model for the next 10 years projected to be the same as the last 20 years? Then you will be better served by sticking with your current legacy system or purchasing a new inexpensive AMS. If you answered, “No,” to these questions, then the time has come for you to evolve with the times, purchase a Business Platform and undergo a digital transformation.   Contact us at sales@altaisystems.com to learn how we can show you what the power of the Microsoft Dynamics 365 platform, on which Altai Systems is built, can do for your organization.[/vc_column_text][/vc_column][/vc_row]

Altai Announces New Partner

[vc_row][vc_column][vc_column_text]We are expanding our leadership team as a part of Altai’s continued growth and commitment to innovation. Therefore, we are excited to announce that as of January 1, 2019, Altai’s newest partner is Grant Costello! Journey to Partner Grant started as a Consultant with Altai in 2010. As time progressed, Grant wrote more and more code and was tapped for his ideas on multiple projects. Last Spring, Altai’s current partners, Mike Frye and Jon Martin, approached Grant with an offer of a minority share in Altai Systems. Grant accepted, and the agreement was finalized last month,   Goals for Altai’s Development Grant’s role is to lead the development team and oversee Altai’s custom features. In addition, he will lead the development of new features and oversee product architecture. When asked about his future goals at Altai, Grant replied, “I’m excited to be able to help shape the Altai product. I want to bring new features that make people’s jobs easier and automate maintenance and configuration so their time can be better spent with their members.”   Personal Profile Grant is a Baltimore, Maryland native who attended the University of Maryland – Baltimore County (UMBC) majoring in Information Systems. While still in school, he worked full-time for another software company prior to starting at Altai. In addition to his interest in software development, he is also interested in the collection and storage of solar energy. He is a hobbyist who collects old laptop batteries with the goal of someday building his own power back system. Recently married, Grant resides in Baltimore with his new bride and 30 pound adopted rescue dog, Dixie.   Congratulations, Grant! We can’t wait to see your plans in action.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=”20px”][/vc_column_inner][/vc_row_inner][vc_cta h2=”Experience Altai’s Unlimited Capabilities” txt_align=”center” style=”3d” color=”blue”]If you are interested in learning about Altai’s features, then sign up today for our next webinar: The Power of the Altai Systems Platform Built within Microsoft Dynamics.[/vc_cta][/vc_column][/vc_row]